Delivery & Installation

[Omargoodness]

They messed up my car stereo system and didn’t want to fix do not go to store number#255

[Rich-BBY Social Media Specialist]

Hello, Omargoodness, and welcome to our online community!

Thank you for posting on our forums regarding your experience. Having issues post installation with a new car stereo system is not ideal. I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:

Full name

Email address

Phone number

Customer Service Pin (located bottom of receipt) or Order Number

I'll keep an eye out for your message.

Best,

[Omargoodness]

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[Omargoodness]

Also the store manager and the installer were arguing with me and nothing was resolved. I have pictures of the damage to my car. Bad customer service.

[Rich-BBY Social Media Specialist · Accepted solution]

Hello , Omargoodness.

If you could send me a private message, by selecting the link that says Private Message to the right of my name. For verification, I will need the following:

Full name

Email address

Phone number

Customer Service Pin (located bottom of receipt) or Order Number

I'll keep an eye out for your message.

Best,

[Omargoodness]

I don’t see it

[Jewell01]

Same thing happening to me, except the store where my stereo was installed no longer does installations. It's a nightmare! 

[Omargoodness]

Yeah they never fixed it your better off going to the flea market. They just gave me the run around. And the store manager was no help