Delivery & Installation

[Tlett90]

Hi,
I originally order an 8-Channel camera system through Best Buy a few months ago. At the time, only 6 of the cameras were installed. As a total tech member, i knew I would schedule to have the 2 remaining cameras installed a few weeks later.
The original technician was scheduled to install the remaining 2 cameras; however, he canceled in an unprofessional manner and the consultant that was assigned to me has failed to respond to my emails.
I have attempted multiple times to contact the store of purchase with no luck.
Any assistance with this issue would be appreciated.
I can provide additional details with dates, times, more unprofessional behavior displayed by the technician via direct message.

[Allan-BBY Senior Social Media Specialist · Accepted solution]

Hey, Tlett90,

We appreciate you connecting with us on this, and I can of course understand you being concerned with how difficult it has been to get these two remaining cameras installed. I can also say that every employee of Best Buy should be professional at all times. I would like to address this for you. Can you send me a private message with your name, phone number, email address, and order number? To send me a private message simply click on the message button in my signature.

Thanks,