Delivery & Installation

[Fermax]

CTSI was to deliver refrigerator and stove. They only had refrigerator and as I went inside to get my phone literally for 2 minutes they had left claiming I refused delivery. Really bad service and to top it all Best Buy had changed the delivery of the stove and never informed me. Way to go Best Buy not only you have a really insanely poor third party delivery service in CTSI as well as very bad customer support …

[Andy-BBY Social Media Specialist]

Hey, Fermax,

Welcome to the Best Buy Forums.

Thank you for reaching out about your recent purchase. Any missed delivery is never ideal and I can understand your concern. I would be happy to look into this for you. 

Just a heads up that as of March 20th, our Forums will no longer be available. For future support you can reach out to us on Social Media or bestbuy.com/support.

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Best,