Delivery & Installation

[Afernan851]

I need a COI with my coop added as additionally insured. I have currently been on hold with customer service for 45 min, hung up on, called back, and transferred. 

[SeanM-BBY Social Media Specialist]

Good evening, Afernan851,

Welcome to our forums, and thank you for connecting with us for assistance.  I apologize for the delay in our response to your post, as we’ve been experiencing a slight backlog on our Support Forums over the past few days, causing us to reply to our customers a bit later than we’d typically expect.

If you’re still in need of a custom COI, I’ll be happy to connect with the support team who generates these for us, and see what we can do about getting you one as soon as possible.  For me to do so, I’ll need you to use the blue “Private Message” button in my signature to send me the following information:

• Your first and last name
• Your phone number
• Your email address
• Your order number
• Your delivery/installation address
• Delivery service date
• If Additional Insured Status is required, I’ll need the full name of the Additional Insured(s) as it must be shown on the certificate

As you can imagine, we’ll want to keep this sensitive information out of the public view of our forums, so be sure to use the blue “Private Message” button in my signature.  If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.

Looking forward to hearing from you,