07-27-2020 05:34 PM
Good evening, Afernan851,
Welcome to our forums, and thank you for connecting with us for assistance. I apologize for the delay in our response to your post, as we’ve been experiencing a slight backlog on our Support Forums over the past few days, causing us to reply to our customers a bit later than we’d typically expect.
If you’re still in need of a custom COI, I’ll be happy to connect with the support team who generates these for us, and see what we can do about getting you one as soon as possible. For me to do so, I’ll need you to use the blue “Private Message” button in my signature to send me the following information:
As you can imagine, we’ll want to keep this sensitive information out of the public view of our forums, so be sure to use the blue “Private Message” button in my signature. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.
Looking forward to hearing from you,