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New Member
Posts: 2
Registered: ‎09-04-2019

COI NEEDED

Hello - I need a COI and have been having a lot of trouble getting one from you guys over the phone. Is there an email I can contact for this? 

Emerging Expert
Posts: 6,152
Registered: ‎02-25-2013

Re: COI NEEDED

Did you purchase the servcie plan?  I don't know that they carry those kinds of certificates.  You can log into your accout and pull up your servcie plan online. 

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New Member
Posts: 2
Registered: ‎09-04-2019

Re: COI NEEDED

I received a phone call confirming my appointment to mount the tv. During that call, I was asked if I needed a COI and was able to get it. 

Emerging Expert
Posts: 6,152
Registered: ‎02-25-2013

Re: COI NEEDED

Honestly your the first person I have seen ask this in the forums.  I did a little digging for you.

 

Certificate of Insurance

In multi-unit properties with common areas, our customers are often asked to provide a copy of Best Buy's Certificate of Insurance (COI) to allow Best Buy to enter the premises and deliver product or perform services.

For the convenience of our customers, we're including a general Certificate of Insurance that has been designed to address a number of obligations normally requested of Best Buy. This document can be printed and shared with the requesting party.

This COI is provided for information only. It does not amend, extend or alter coverage or confer any rights not afforded by the policies themselves, and may be modified at times as appropriate.

A customized COI (naming specific parties on the COI) would not change the underlying coverage afforded by the referenced policies to such parties.

 

 

Download COI from BB

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Posts: 222
Topics: 18
Kudos: 61
Solutions: 17
Registered: ‎10-03-2017

Re: COI NEEDED

Hello there, bdp3!

 

Welcome to the Best Buy Support Forums! 

 

I understand that you were looking to get a Certificate of Insurance (COI) from us for an upcoming service appointment. bobberuchi has offered some great information here, as we do have a general COI that should work in most cases for our customers. If there's ever a case where this COI wouldn't work, you can always reach out to us directly and we can explore any alternative options to get you a customized COI for an upcoming appointment. 

 

It sounds like you were able to get the COI that you were looking for, but if there was anything else that we could do to assist, please feel free to let us know, as we're always happy to assist! 

 

Sincerely,

Vince|Social Media Specialist | Best Buy® Corporate
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