09-24-2021 05:57 PM
09-25-2021 07:03 AM
09-26-2021 03:51 PM
Thank you for taking the time to share your experience. While it is always nice to hear from a new member of our online community, I wish your first post had been related to a positive experience. The delivery and installation of a new appliance should be a seamless process. I am sorry to hear a leak caused some damage to your kitchen floor. As a homeowner myself, I understand why you’d be eager to have some closure to this matter. It sounds like your replacement dishwasher is also leaking, which is very surprising.
When it comes to claims of property damage, there is a process that must be followed, which involves working with the claim administrator. In this case, that would be Sedgwick Claims Management Services, Inc. Please know, our team would not have access to your claim, although it is important the proper steps are taken, to ensure a claim was properly initiated. That is something I can help with. I’d also like to learn more about the last dishwasher you had installed.
To get started, please send a Private Message. This is the most secure way to complete the required verification process. You can send a Private Message by selecting the darker blue icon, which is located across from my signature.