02-16-2021 01:29 AM
02-18-2021 03:59 PM
Thanks for reaching out to us! I'm so sorry to hear that you have been waiting for your order for 3 months, that's definitely not the level of service that we aspire to. I have to admit that it's strange the order is still in this status, and I'd like to take a closer look into this and see how I can help out.
Further, we can certainly document this experience/complaint here at the corporate campus. I see that you have sent a private message with some additional details, and I will be responding there shortly with some assistance.