08-06-2020 06:06 AM
08-10-2020 01:47 PM
Welcome to our forums. Whether it’s a new TV, phone, major appliance, or any other piece of technology, it’s always frustrating when the item you’ve been hoping to purchase is no longer available. I can certainly understand how disappointing it would be for the TV you’ve ordered to be delayed, and I apologize for any inconvenience this experience has caused.
Try as we might to avoid it, there are instances where an item that has been ordered is no longer available, and we’ll have to cancel any orders for this item as a result. When this happens, you should expect to receive an email confirming your order has been cancelled, as outlined in Best Buy’s Terms and Conditions. Please know that we’ll be unable to offer you compensation for the day you took off work to shop with us, and I apologize for any further disappointment this news may bring.
If you have any other questions or concerns, please don’t hesitate to visit our Support Forums again.