Delivery & Installation

[Fuyo]

Best Buy (in combination with Geek Squad) is the worst company ever. I missed a bunch of workdays and waited many times for service techs who either showed up and couldn't solve the problem because they weren't "certified" to work on that part or because they just never showed up at all and, "we're sorry", never notifyied me. Today the guy was in the truck 100 feet from my house and I was trying to show him where to park (to deliver my replacement refrigerator) and he just drove away ... i never heard from him again! Wow.

[April-BBY Social Media Specialist]

Hello, Fuyo.

Welcome to the Community Forums! We are happy to have you join us. However, I do wish it were under better circumstances. As someone who has experienced having appliances in need of repairs , I understand how important it is for the right people to show up  when expected. I regret to hear about your experiences, and I understand how having missed appointments is not ideal. I would be happy to take a closer look.

To get started, please use the blue button next to my signature to send me a Private Message. Please include your name, phone number, and email. Thank you!

Best,