03-16-2019 02:24 AM
03-16-2019 03:13 PM
Although, I'm grateful you stopped by to share with us your installation experience with our 3rd party company, I do wish we were able to meet under better circumstances. Thank you for allowing me the opportunity to point you in the right direction to get in touch with the correct support team.
Can you let me know if you've had the chance to work with Sedgwick, or have you only spoken with XPO? If you're needing the assistance of Sedgwick Claims Management Services, Inc, they can be contacted at (800) 620-7409. They'll gather all required information to initiate the claim process, but if you've already received a Claim ID number from them, please send me your full name, phone number, email address, and the ID number so that I can reach out to their support on your behalf.
Thank you for the clarifications, and please keep this information away from the public by sending me a private message by clicking the blue button in my signature line below.