02-08-2021 08:01 PM
02-17-2021 03:17 PM
Thank you for reaching out to us here on the Best Buy Forums. Buying and installing new appliances should be an exciting experience, and I'm very sorry to hear about the damage that occurred in your home. I'd like to take the opportunity to document this feedback here at the corporate campus.
Additionally, I would refer you to request an update on your claim by emailing "email@example.com," and continuing to work with Sedgwick regarding this claim. They are the best team suited to help with that going forward. Please know, decisions provided by Sedgwick cannot be overturned by Best Buy.
Please send us a private message with your full name, email, and phone number and I can get this feedback properly documented. Looking forward to hearing from you!