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Posts: 1
Registered: ‎04-25-2019

Been waiting almsot a year.

I ordered a refrigerator back in January of 2018. It has been rescheduled ever single time I have set a date. Each time I call BestBuy I get the run around. I work 3rd shift and it is difficult enough without staying up all day waiting on something that never comes. I am totally disgusted with BestBuy and will just take my business elsewhere but not before getting my story out.
Posts: 2,583
Topics: 31
Kudos: 95
Solutions: 130
Registered: ‎10-19-2017

Re: Been waiting almsot a year.

Greetings, Jason7526!


I appreciate you taking the time to write us about your refrigerator purchase. We pride ourselves on the level of service we provide our customers, and I was disheartened to hear your experience hasn’t gone as we would have expected. 


I am happy to look into this further for you, but I am going to need some more details from you. Please, private message me with your full name, order number, phone number, and e-mail address connected to your account. To send the message, click on the “Private Message” button next to my signature. I appreciate your time and patience.


Thank you for posting!

Deysha|Social Media Specialist | Best Buy® Corporate
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