02-08-2022 09:05 PM
Hi, about 1 month ago I had a small powered subwoofer installed in my car by Best Buy in Murrieta CA.
Now I am having battery issues where the car does not start and even after jumping the car and driving around a bit the battery dies overnight.
After inspecting the battery I noticed they wired the speaker directly to the positive terminal.
I am reasonably certain the installation is causing a parasitic drain on my battery. How can I get this resolved?
02-09-2022 08:03 AM
Hello, tschneid, and welcome to our online community!
Thank you for posting on our forums regarding your experience. Having a negative experience from an installation would be frustrating. I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:
Customer Service Pin (located bottom of receipt) or Order Number
I'll keep an eye out for your message.
|Rich|Social Media Specialist | Best Buy® Corporate|
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