09-09-2019 03:41 PM
I PURCHASED A DISWAHSER FROM BEST BUY ON AUG 26, 2019
DELIEVERY WAS SCHEDULED/ BUT NOT COMPLETED BECAUSE THE DISHWASER DID NOT FIT IN THE SPACE-AND WAS THE WRONG BRAND.
I HAVE A PHOTO OF THE DELIVERY BEING REJECTED BECAUSE OF THIS.
SEVERAL DAYS LATER- I CONTACTED BEST BUY TO HAVE THEM EITHER GIVE US A REFUND OR ALLOW STORE CREDIT FOR THE DISHWASWER TO BE EXCHAGED.
NEITHER OF THOSE THINGS HAVE HAPPENED
SO I AM OUT $613.78 AND STILL HAVE NO DISHWASHER AND TODAY IS SEPT 9TH 2019
THIS COMMENT WILL SERVE AS EVIDENCE - IN MY CASE AGAINST BEST BUY!
09-11-2019 01:10 PM
Thanks for making your first post with us, here on the Best Buy Forums.
I have to say, I'm not a big fan of doing dishes by hand. It's understandable that you would like to get things straightened out as soon as possible. We have a team called Geek Squad Client Care that is dedicated to assisting with delivery and installation issues such as the one that you are describing. You can connect with them via their direct line at (800) 304-1259. They accept phone calls from 8 a.m. to 11 p.m. CT, seven days a week. They will be able to help get things moving in the right direction for you.