Delivery & Installation

[ftbene96]

I went to the Best Buy on Golf Rd, in Schaumburg IL today to have an automatic start installed on my 02 Civic. They were within the 2 hour mark but when I picked up my car my dash lights were not working. They were not even detecting my headlights. The only lights that came on were the ones behind my odometer. My dash lights were working fine before I dropped off my car. They must have unplugged it while installing the automatic start. The auto start which worked 1 time and now I cannot get it to start my car. The guy who installed it said it was a quick and straight forward install.... please help.

[April-BBY Social Media Specialist]

Hello, ftbene96.

I'd like to welcome you to the Community Forums! As someone who has had to spend a lot of time driving, I understand how not having a properly functioning vehicle is not ideal. 

Please tell me, were you able to have the store take another look at this to get everything working properly? If not, I would certainly be glad to help you get an appointment scheduled. To do so, you can visit https://bby.me/uwp86b or if you click on the blue button next to my signature, you can send me a private message, and I will be glad to help create that appointment for you.

Sincerely,