08-31-2021 06:18 PM
09-01-2021 12:27 PM
Welcome to our Best Buy Support forums though I wish you were visiting us under better circumstances. I can understand that not receiving your washer when it was expected and not being able to get any updates on the status, is not the ideal delivery experience that we want to provide.
I'd be happy to see if I can find out more about what happened with this. Can you please send me a private message with your name, phone number, email address, and the order number? To send the message, you can simply use the button in my signature below.