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Posts: 1
Registered: ‎07-12-2021

Appliance Installation refund

I paid for installation of appliances and the appliances could not be installed.  I was told by the installer that I will be refunded for the installations fees.  I have been sitting on hold with the appliance department for 45 minutes!  Please contact me regarding this issue.

Posts: 3,472
Topics: 62
Kudos: 131
Solutions: 188
Registered: ‎10-19-2017

Re: Appliance Installation refund

Hello, mo_fitz,


Welcome to the forums!


I appreciate you taking the time to write us regarding your experience, and for choosing us for your appliance purchase. Getting new appliances is meant to be an exciting time. We also try to pride ourselves in ensuring we provide great customer service, whether in store, or on the phones. I would be reaching out to someone as well if it were happening to me. I am here to help where I can.


First, I am going to need some more details from you. Please, private message me with your Customer Service PIN off your receipt or order number, full name, phone number, and e-mail address. To send it, click on the blue button next to my signature. I look forward to hearing from you.



Deysha|Social Media Specialist | Best Buy® Corporate
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