Delivery & Installation

[User2584257]

I ordered a double oven in April 2021. Aside from having it delayed multiple times our current estimated delivery for the appliance is April 2022…

Even with supply chain issues, this seems like a much longer time for us to have to wait to have our ovens delivered. Fortunately the rest of the $20K appliances we bought are supposed to be delivered in a few days, but after 1 year of waiting I’m at a point where I don’t even want it anymore and I just want my money back so I can get an oven that exists or actually will be delivered.

Anyone have any suggestions or any experiences similar to mine?

[Rich-BBY Retired: Social Media Specialist]

Hello, Bbuser4367, and welcome to our online community!

Thank you for posting on our forums regarding your experience. Having appliances delayed is not ideal. I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:

Full name

Email address

Phone number

Customer Service Pin (located bottom of receipt) or Order Number

I'll keep an eye out for your message.

Best,