03-20-2019 04:03 PM
03-20-2019 04:13 PM
Welcome to the Best Buy forums!
I appreciate you taking the time to join us and write us about the damage to your vehicle. It’s disheartening to know any customer hasn’t received the customer service they deserve, but I’m happy you stopped by to bring this to our attention. I am happy to help where I can.
You will need to contact Sedgwick Claims Management Services, Inc at 1-800-620-7409 for further assistance. They are in the best position to help you with this. Let me know if you have any other questions or need any further assistance.
03-20-2019 04:47 PM
03-21-2019 09:51 AM
Thank you for your messages. I apologize for the inconveniences with which you’ve dealt trying to obtain a resolution to your claim with Sedgwick. I have an update on your case that I’d like to share with you, but because we respect your privacy, I’ll be following up with you via private message. Once received, you can view my private message by signing into the forum and selecting the orange envelope at the top of the page.