Delivery & Installation

[Rcar22]

Yup, you guessed it. No response from them for a month and a half. Countless emails, voicemails, messages in their nifty “mysedgwick” claims app. I have done everything asked. Submitted quotes, provided information, etc. Not only is it extremely upsetting that a geek squad employee damaged my hardwood floors because he was too lazy to pickup my old microwave during the install of the new one. Instead deciding to push it from my kitchen to the front door. But the worst part is being ignored by Sedgwick. Absolutely ridiculous. I have been through all the other posts on this site and followed all the information. Called all the numbers and still crickets. I will certainly rethink who I do business with anytime I need anything Best Buy sells

[SeanM-BBY Social Media Specialist]

Good afternoon, Rcar22,

Thank you for connecting with us through our Support Forums, and sharing your experience with us.  As you may have noticed through the other posts on our forums, you’ve certainly come to the right place for help, and I’ll be happy to see what we can do to get you in touch with the appropriate parties at Sedgwick.

For me to look into this matter further, I’ll as that you send me a private message with the following information:

• Your first and last name
• Your phone number
• Your email address
• Your Sedgwick claim number

To send me this information privately, be sure to use the blue “Private Message” button in my signature.

Looking forward to hearing from you,

[Rcar22]

Robert {removed per forum guidelines}
{removed per forum guidelines}
{removed per forum guidelines}
Claim number - {removed per forum guidelines}
Claims rep is Connie {removed per forum guidelines}

[SeanM-BBY Social Media Specialist]

Thank you for getting this information sent over, Robert.  I’ll be replying to your message shortly, which you’ll be able to read by clicking on the orange envelope in the upper right-hand corner of your screen.  If you’re accessing our site on a mobile device, you may need to switch to “Desktop View” before this button is visible to you.

Speak to you shortly,