09-24-2022 12:46 PM
09-24-2022 02:16 PM
Welcome to our online community. Albeit under such unfortunate circumstances. Upgrading your home appliances should be a fun and exciting experience, so it’s disappointing to hear after waiting all this time, there appears to be a delay with your dryer. Laundry is a never-ending battle in my home, so I understand the frustration that you are expressing. We take great pride in our customer service here at Best Buy, so this is certainly not what we like to hear. I would like to look into this for you and see how I can be of assistance. Please send a Private Message including your full name, email address, phone number, as well as your order number. You can send a private message by selecting the blue button next to my signature.
I look forward to assisting you.
09-24-2022 03:11 PM
09-24-2022 04:31 PM
Based upon your reply, I understand that you have spoken with our customer care specialist and your delivery has been rescheduled. I will not be able to document your concerns here in our corporate system or look into your order or follow up on your interactions with our customer care agents because I do not have the verification information necessary to pull up your account. If you would like me to follow up on your case. please send a private message including your full name, email address, phone number, and order number. Use the blue button next to my signature to send a private message.
If you would prefer, I can close out this interaction, and you can reach out at another time if you require additional support. Please let me know how you would like to proceed.