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New Member
Posts: 2
Registered: ‎03-08-2022


House damaged upon delivery from Best Buy. Been trying to get reimbursed from Sedgwick for 4 months. HORRIBLE experience. They ignore us. Say they don't have pictures, etc. Always something to avoid paying. I will make sure no one I know ever buys from best buy. HORRIBLE experience. 

Social Media Specialist
Posts: 244
Registered: ‎11-08-2021


Good Morning, isaacson01,


Welcome to our community forums. Having had several products delivered to my home over the last several years, I know that if any damage occurred I would want to get the repair process started as quickly as possible so everything could get back to normal. Our goal is to make is as smooth as possible to get assistance with these claims and I'd be glad to see how I can help you get this back on track.


Our partner Sedgwick investigates a claim anytime damage to your home or property may have occurred. Because of this, we are unable to directly check on the status of your claim. I would certainly like to reach out to our internal partners for an update. I will need some additional details in order to do so. 


Can you please send me a private message that includes your:


Full name

Email address

Phone number

Claim number


You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to hearing back from you. 

Jakoma|Social Media Specialist | Best Buy® Corporate
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