10-14-2021 01:19 PM
10-14-2021 02:43 PM
Good afternoon, Stockdm,
Thank you for taking the time to visit us here on our community forums and letting us know about your experience schedule this appointment. I know if I were in your shoes I would be very confused why these appointments were disappearing so soon after scheduling them. We strive to provide expert service no matter how you get in touch with us so I'm disappointed to hear that our phone agents have been unable to resolve this. I would be glad to take a look into this to see how I may be able to help.
I'd like to begin by reviewing your case and order history and will need some information to get this process started. Can you please send me a private message that includes your:
You can send me a private message by clicking on the blue button at the bottom of this post across from my name. I'll keep an eye out for your message.