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Tax-Exempt FAQ

by Senior Social Media Specialist Senior Social Media Specialist ‎12-10-2019 11:33 AM - edited ‎12-10-2019 11:35 AM (3,037 Views)

Q. What is happening to the Tax-Exempt Quick Card and what is the Tax Exempt Customer Program?

A. The Tax Exempt Customer Program is replacing the Tax-Exempt Quick Card and is designed to allow those with a tax-exempt status to quickly and easily purchase eligible products or services at Best Buy stores and on BestBuy.com. This program is available to all customers beginning September 17, 2019. This program will eliminate physical tax-exempt cards and be available online via your My Best Buy and BestBuy.com account.

 

Q. Will my Tax-Exempt Quick Card still work after the new program launches on September 17, 2019?

A. Yes, until it expires or January 31, 2020, whichever is first. To prevent interruption in your tax-exempt status though, we encourage you to register for the new Tax Exempt Customer Program.

 

Q. If I have a Tax-Exempt Quick Card, do I still have to register, or will it be transferred to the new program?

A. You will have to register. Existing Quick Cards will not transfer to the new program. They will work until their expiration date or January 31, 2020, whichever is first. To prevent interruption in your tax-exempt status though, we encourage you to register for the new Tax Exempt Customer Program.

 

Q. What do I do if my Tax-Exempt Quick Card stops working?

A. If your Tax-Exempt Quick Card no longer works on BestBuy.com or in stores, you must register for the new Tax Exempt Customer Program at Tax Exempt Customer Registration.

 

Q. When will my Tax-Exempt Quick Card expire?

A. Tax-Exempt Quick Cards will expire naturally according to their state-mandated expiration dates through the end of the year. All other Quick Cards will expire automatically on January 31, 2020.

 

Q. Can I register for the new Tax Exempt Customer Program in stores?

A. No. The new program will require you to register through BestBuy.com. To register for the Tax Exempt Customer Program go to Tax Exempt Customer Registration.

 

Q. How do I apply for a Tax Exempt Customer Account?

A. All customers wishing to purchase tax-exempt are required to have a Tax Exempt Customer Account. To register for a Tax Exempt Customer Account go to Tax Exempt Customer Registration. Please note that a My Best Buy program account is required to register for a Tax Exempt Customer Account.  In most cases your account will be activated upon registration.  Account status can be accessed 24 hours a day, 7 days a week at Account Status.

 

Q. Is a My Best Buy membership required to register for the Tax Exempt Customer Program?

A. Yes. All tax-exempt customers are required to create a My Best Buy account or a business account on BestBuy.com to participate in the Tax Exempt Customer Program. Click here to begin the registration process.

 

Q. How long will it take Best Buy to approve my Tax Exempt Customer Account so I can make tax-exempt purchases?

A. Registrations are active immediately, and you should receive confirmation from Best Buy via email. If an issue with registration arises, we will contact you.

 

Q. I registered for the new Tax Exempt Customer Program Account. How can I view the status and/or expiration of my tax exemption certificates?

A. You may view details about your tax exemption certificates on your dashboard. Account status, tax exemption certificate status, and expiration dates are all referenced under your Tax Exempt Customer Program page.

 

Q. How do I renew my Tax Exempt Customer Account?

A. Your Tax Exempt Customer Account dashboard provides visibility to your account and certificate expiration dates allowing you to update your account status, 24 hours a day 7 days a week. To renew your account or add exemption certificates go to Account Status.

 

Further questions?

Please contact 1-888-BEST BUY, available 7:00 am to 11:00 pm CT.

         

For more information, you may want to review the article below:

 

How Does Sales Tax Work? 

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