If you checked out as a guest, you can still check your order status and print a receipt online. You'll need to provide your order number, last name and phone number.
For In-Store Purchases
To get a receipt for a purchase you made in a Best Buy store, visit the Customer Service counter at the store most convenient to you. If you paid by credit card, bring the credit card you used for the purchase and your ID. If you are a My Best Buy member, your receipt can be looked up by the phone number, email address, or My Best Buy Member number
Note: If the above steps did not work for you, please send any Moderator a private message for assistance. In the message, please include as much of the following info you have:
Your first and last name
Your phone number
Your email address associated with your Best Buy account
Your My Best Buy Member ID
What product(s) are/were purchased
The rough total amount spent on the receipt, including tax
Form of payment
Date of purchase
To send a private message, please see the "Contact Me" box in any Moderator's profile page.
Unfortunately we cannot retrieve receipt copies for purchases paid in cash or check, or for purchases made more than ten years ago.
You can also call 1-888-BEST BUY (1-888-237-8289) to request a copy of your store receipt.