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How Do I Get a Copy of My Receipt?

by Social Media Specialist Social Media Specialist on ‎06-25-2014 10:51 AM - edited on ‎04-09-2021 03:47 PM by (347,446 Views)

For Online Purchases


To find a receipt for completed orders, you can get a copy of your receipt online:


  1. Sign in to see your orders & purchases.

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2. Select your order.


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3. Select "Print Receipt."





If you checked out as a guest, you can still check your order status and print a receipt online. You'll need to provide your order number, last name and phone number.


For In-Store Purchases


To get a receipt for a purchase you made in a Best Buy store, visit the Customer Service counter at the store most convenient to you. If you paid by credit card, bring the credit card you used for the purchase and your ID. If you are a My Best Buy member, your receipt can be looked up by the phone number, email address, or My Best Buy Member number


Note: If the above steps did not work for you, please send any Moderator a private message for assistance. In the message, please include as much of the following info you have:


  • Your first and last name
  • Your phone number
  • Your email address associated with your Best Buy account
  • Your My Best Buy Member ID
  • What product(s) are/were purchased
  • The rough total amount spent on the receipt, including tax
  • Form of payment
  • Date of purchase
  • Store location

To send a private message, please see the "Contact Me" box in any Moderator's profile page.


Unfortunately we cannot retrieve receipt copies for purchases paid in cash or check, or for purchases made more than ten years ago.


You can also call 1-888-BEST BUY (1-888-237-8289) to request a copy of your store receipt.