Computers & Tablets

[rosiet]

I just bought an Insignia NS P10A7100 used from my workplace.  In the setup there is no option to 'CREATE ACCOUNT'.  It is asking to verify a gmail account that is associated with the tablet.  Is there any way around this?  Ideas please.

[deusexmachina Valued Contributor]

There's usually a built-in way to restore those tablets back to factory settings. It's a random combination of holding down the power button and volume up or down when starting the tablet up.
If I had to guess, I'd say hold the power button and volume down when you start the device until it loads into the boot menu. There should be a way to restore it there.

[rosiet]

Thank you I will try that. What will I see after doing that? I am not tech savvy clearly....wondering what to expect from there.

[Tasha-BBY Social Media Specialist]

Hi, rosiet, 

After resetting your Insignia tablet back to factory settings, you should power the tablet back on and be able to set up the tablet as if it were a new device, selecting your preferred language and other settings. 

Sincerely,