08-23-2012 09:35 AM
I recently purchased an open-box iMac for college. It works fine, I'm using it right now actually. The one problem is that anytime I try to change settings on my computer I am asked to provide a password for the Default User. I can not download or run new programs, and I am worried that if I log out and am asked to log back in, I will not be able to.
Is there a default password I can use to gain access to everything, or do I need to bring it in to a best buy?
08-23-2012 07:39 PM
08-24-2012 03:47 PM
07-05-2018 08:30 AM
HI ramo17 –
Welcome to the forums and thanks for posting. If this was an open-box purchase from us that came with a blank password, we recommend returning to your local store to speak with our Geek Squad Agents there for assistance.
|Michael|Social Media Specialist | Best Buy® Corporate|
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07-05-2018 10:37 PM
Sometimes people hit the space bar once and press ok. That is usally it.
The password is what you use to log on when you turn on the computer.