Computers & Tablets

[meganm12]

Hello,

I recently purchased an open-box iMac for college. It works fine, I'm using it right now actually. The one problem is that anytime I try to change settings on my computer I am asked to provide a password for the Default User. I can not download or run new programs, and I am worried that if I log out and am asked to log back in, I will not be able to. 

Is there a default password I can use to gain access to everything, or do I need to bring it in to a best buy?

-Megan

[jec6613]

There is no, "Default," password per se, but assuming they were lazy (it sounds like they are), just leave the box blank and hit OK and see if it works. :-)

[deusexmachina Valued Contributor]

If it was setup for you by the Geek Squad, there is no password. Leave it blank and hit ok. If you'd like to set up a password, you are able to do that.

[ramo17]

Hi, I tried that but it doesn't work :/ what do I do?

[MichaelM-BBY Retired: Social Media Specialist]

HI ramo17 –

Welcome to the forums and thanks for posting. If this was an open-box purchase from us that came with a blank password, we recommend returning to your local store to speak with our Geek Squad Agents there for assistance.

Regards,

[hockeycanuckjc Community Veteran]

Sometimes people hit the space bar once and press ok. That is usally it. 

The password is what you use to log on when you turn on the computer.