Computers & Tablets

[chris22488]

im looking to buy the hp dv5-1235dx that went on sale today but none of my local stores have it. can the store order it? (SF, CA store to be exact). is this a good laptop? i tried going to cnet to see their review on the laptop but they dont have one.

thank you

[hockeycanuckjc Community Veteran]

Unless the advertisement explicitly says there are no rain checks, you might want to inquire this at your local BBY, to see if they do take them.

[u_hsen]

best buy usually don't do rain checks on laptops anymore because of the fact that we can't guarantee when the components will come in, therefore customers will complain if the computer doesn't come in for two weeks.

it is a really good laptop. guarantees speed and power for the price. u can call ur store and see what other stores nearby that has the laptop. u can always purchase on bestbuy.com and price match it in the store.

[u_hsen]

ore can order it if another store in the same distrcit have the laptop too as well it will usually take 3-5 days to come in. nothing guaranteed.

[theconnman2]

Yes it is a good laptop..very powerful and fast.. and a decent hard drive for a laptop..and it also has 4 gb of ramm built in which is all vista needs

[chris22488]

ok i just ordered the pc from my local bestbuy, should receive it on wednesday or thursday. 

i also bought the protection plan (i believe both hardware and accedental coverage). is this the same as the "black tie protection" from geek squad? because i paid 299.99 for 3 years. and online it says the black tie protection is only 149.99.

is the protection plan i bought better than the black tie coverage? what is the difference? (for reference, the sku# is 8960939)

thanks

[u_hsen]

it's the same. the full name is Geek Squad Black Tie Protection, aka GSBTP. try saying that 3 times in a row :-P

you can bring the computer in to have them create a restore cd. HP don't come with it anymore. it costs around $39.99 to do it if you don't have the time to do it your self. it does require you to sit in front of the computer for 3 hours.

you can bring it in the store for them to optimize it for you because usually out of the box, manufactures put a lot of demo useless trial software and advertisement software on the computer that just take up a lot of memory space. also they can help tweak the registry on the computer to give you better performance than just "removing softwares"

[chris22488]

does the the black tie protection also cover accidental damage? if so how much is it?

[RobJamison]

I also ordered the laptop.  I have a question about the 12-cell battery.  The battery was removed from the display model in my local BB, but the salesperson assured me that the battery would be flush with the back of the computer.  I am not inclined to believe this.  Can anyone confirm that the 12-cell battery sticks out under/behind the laptop?  If so, hopefully I can get a refund and buy something else with a less bulky battery.

[ddeluca]

The 12 cell battery is not flush it is like a double 6 cell stacked up on top of each other and then the laptop up 1 inch more than it does with a 6 cell battery. I just saw it last night and it really does help in venting th bottom of the laptop and the tilt helps in typing for some people.