Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 3
Registered: ‎08-26-2019
Accepted Solution

computer monitor screen

My curve monitor screen is break, and I want to know they able to replacements?

Emerging Expert
Posts: 6,329
Registered: ‎02-25-2013

Re: computer monitor screen

How did it break?

 

How long have you had it?

 

chances are repairs would cost more than the cost of the original monitor. 

 

If it just failed on you I would suggest contacting the manufacturer for warrenly service. 

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
New Member
Posts: 3
Registered: ‎08-26-2019

Re: computer monitor screen

I drop the glass cube and hit the screen, but it not break all the screen it just crack half little spots.

 

I had it last year.

 

And this is my type of monitor <Samsung 32-inch Curved LED Monitor (Ultra- Slim Design) (LC32F391FWNXZA)>.

 

New Member
Posts: 3
Registered: ‎08-26-2019

Re: computer monitor screen

I drop the glass cube and hit the screen, but it not break all the screen it just crack half little spots.



I had it last year.



And this is my type of monitor <Samsung 32-inch Curved LED Monitor (Ultra- Slim Design) (LC32F391FWNXZA)>.
Emerging Expert
Posts: 6,329
Registered: ‎02-25-2013

Re: computer monitor screen

I am afraid they will not be able to replace it.  Warrentys only cover manufacturer defects

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
Posts: 1,278
Topics: 14
Kudos: 129
Solutions: 79
Registered: ‎10-03-2017

Re: computer monitor screen

Hello,

 

As bobberuchi mentioned, generally speaking, an LCD monitor that has broken, even minimally, cannot be replaced under the warranty. These are only meant to cover any defects or issues that might come up because of the manufacturing process. That being said, repairing most monitors as a whole is generally not an option and one that can, at times, cost more than the display is now presently worth.

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!