Computers & Tablets

[ronwinters]

My Insignia bluetooth adapter used to work but it stopped recently. I'm not sure if it's from a Windows 10 update or not, but I can't seem to find a fix for it. It doesn't even show up anymore in device manager.

[KyleR-BBY Senior Social Media Specialist]

Hi, ronwinters,

Welcome to the Insignia community. With Bluetooth becoming more ubiquitous, having it on your computer is a huge benefit.

Can you try removing that adapter and plugging in to a different USB port? That may help getting this working. If that doesn't help, do you have a second computer you can try the adapter in? 

Thanks,

[ronwinters]

Yes I tried it in my other USB ports but it still doesn't show up anymore. And no I don't have any other computers to test it on.

[KyleR-BBY Senior Social Media Specialist]

Hi, ronwinters,

In that case, you may need to replace the adapter. You can pick a new one up here.

Alternatively, you can set up a free consultation with Geek Squad here. If you bring in the computer and adapter, they can take a look.

Sincerely,