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Posts: 11,663
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Registered: ‎11-10-2008

Windows Anniversary Edition

It appears my HP External USB 3.0 1TB Drive is not recognized after updating to the Windows 10 Anniversary Edition. At first I thought this problem affects all USB 3.0 devices but I've isolated this issue to devices plugged in which reports in Device Manager as a Exteral SCSI USB Drive.

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit https://www.bestbuy.com/support for support or dial 1-888-BEST-BUY for further assistance.
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Posts: 8,663
Registered: ‎02-25-2013

Re: Windows Anniversary Edition

do you have to sign up for the update. I do not believe I have updated yet.

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Posts: 11,663
Topics: 1,968
Kudos: 1,025
Blog Posts: 0
Solutions: 366
Registered: ‎11-10-2008

Re: Windows Anniversary Edition

I found an official insider link off of the internet that lets me download the ISO image directly for Windows 10. You still have to have a valid product installation in order to upgrade, or to do a clean install, Windows 10 needs to already be on the main machine.

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit https://www.bestbuy.com/support for support or dial 1-888-BEST-BUY for further assistance.
Posts: 11,663
Topics: 1,968
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Solutions: 366
Registered: ‎11-10-2008

Re: Windows Anniversary Edition


@bobberuchi wrote:

do you have to sign up for the update. I do not believe I have updated yet.


And to answer your question, it's already on Windows update, so you can trigger an update right now but it takes awhile to complete.

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit https://www.bestbuy.com/support for support or dial 1-888-BEST-BUY for further assistance.
Valued Expert
Posts: 8,663
Registered: ‎02-25-2013

Re: Windows Anniversary Edition

hee hee when I got home from work last night and fired up my computer it finished the update.

 

 

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