10-10-2019 06:44 PM
Your USB was knocked off the counter?
Can you be more specific?
Do you mean you knocked your computer off the counter?
10-15-2019 01:00 PM
Thank you for connecting with us. Depending on the potential damage that was caused when the computer was knocked off of the counter, the port may be able to be repaired. You may wish to take the computer to your nearest Geek Squad location and have them take a look at it. You can set up an appointment here.