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New Member
Posts: 1
Registered: ‎10-10-2019

USB port

My usb will not charge anymore. It was plugged in and got knocked off the counter. Is this repairable?
Valued Expert
Posts: 8,545
Registered: ‎02-25-2013

Re: USB port

Your USB was knocked off the counter?


Can you be more specific?

Do you mean you knocked your computer off the counter?



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Registered: ‎10-10-2012

Re: USB port

Hello bobberuchi,


Thank you for connecting with us.  Depending on the potential damage that was caused when the computer was knocked off of the counter, the port may be able to be repaired. You may wish to take the computer to your nearest Geek Squad location and have them take a look at it.  You can set up an appointment here.

Derald|Social Media Specialist | Best Buy® Corporate
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