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Derald-BBY
Social Media Specialist
Posts: 334
Topics: 4
Kudos: 4
Blog Posts: 1
Solutions: 7
Registered:
10-10-2012
Hello bobberuchi,
Thank you for connecting with us. Depending on the potential damage that was caused when the computer was knocked off of the counter, the port may be able to be repaired. You may wish to take the computer to your nearest Geek Squad location and have them take a look at it. You can set up an appointment here.
 | Derald|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
