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Posts: 1
Registered: ‎01-31-2019

Try to hard reset INSIGNIA NS-P10W8100

I forgot the password of my NS-P10W8100 and try to hard reset it. Please help me, and I have tried the way works on Andriod, it doesn't work for windows. 

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Registered: ‎08-08-2017

Re: Try to hard reset INSIGNIA NS-P10W8100

Hello wsc5557,

 

Welcome to our community.  You can find instructions for performing a factory reset in the user manual for your device; however, those instructions can only be performed if the computer is unlocked.  If you can't get into the computer at all, I'd recommend scheduling a service appointment with Geek Squad to explore further recovery options.

 

I hope this helps.  Thank you for writing to us.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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