Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 2
Registered: ‎04-10-2020

Trouble installing anti virus

Purchased the antivirus software online from Best Buy. I am installing it on a PC that is still running Windows XP oh, it said that it was still compatible with that. When I click to install it I click on a download and nothing happens it just keeps coming up and says run. I cannot get it to install and I have been on the phone for hours waiting in queue and have not gotten to talk to anyone in 2 days. Looking for suggestions.
Highlighted
Regular Member
Posts: 31
Registered: ‎04-10-2020

Re: Trouble installing anti virus

Which anti virus are you using and how long ago was that information updated that it still supports XP? Very few things still run on XP.

***Do not ask me for information I do not have. All information I give is something I have either have had experience with before or is something given to the public via Bestbuy.com or geeksquad.com. AgentAgent is just a personal username.***
Highlighted
New Member
Posts: 2
Registered: ‎04-10-2020

Re: Trouble installing anti virus

We were given incorrect information about the product, and finally got a resolution. We are awaiting refund. Thank you for responding.