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New Member
Posts: 3
Registered: ‎12-18-2019
Accepted Solution

Touchsreen

I need 100% working driver for touchscreen on Insignia ns-p10w8100, please help
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Posts: 1,217
Topics: 51
Kudos: 251
Solutions: 140
Registered: ‎01-13-2015

Re: Touchsreen

It doesn't look like there are any drivers available on the official product page.  In my experience, drivers are usually only needed after a software update goes wrong or if you're trying to use the device in a way it wasn't necessarily intended.  You can try to search for some online, but you'll want to be careful that you don't download any malicious software in the process.


I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.


Remember to Kudo a post if you like it, or Accept As Solution if it answers your query!

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New Member
Posts: 3
Registered: ‎12-18-2019

Re: Touchsreen

I search the driver, but tachscreen worked incorrect
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Valued Contributor
Posts: 1,611
Registered: ‎02-07-2011

Re: Touchsreen

If you reinstalled windows the only way to find the drivers is to Google whatever chipset/cpu it has and find drivers from a similar tablet.
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Posts: 7,180
Topics: 115
Kudos: 451
Solutions: 394
Registered: ‎12-23-2016

Re: Touchsreen

Hello, Alexander5,

 

Welcome to the best Buy Community forums, and thanks for reaching out. Not having your touch screen work must be a pain.

 

Please call Insignia Support at (877) 467-4289 to see if we're able to provide those derives directly. If not, your next step will be to set up a reservation to visit Geek Squad to see if we can find a way to get that working for you.

 

Please let me know if I can help out with anything else.

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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New Member
Posts: 3
Registered: ‎12-18-2019

Re: Touchsreen

The problem was resolved and consisted in updating the video driver from the official site
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Posts: 7,180
Topics: 115
Kudos: 451
Solutions: 394
Registered: ‎12-23-2016

Re: Touchsreen

Hi, Alexander5,

 

Thanks for the update! I just marked your post as the solution so that folks that have this issue in the future can more easily find what worked for you.

 

Please reach back out if I can ever help you again in the future.

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!