01-03-2019 09:01 PM
01-04-2019 12:26 PM
It is possible that you roomate is not being entirely truthful.
01-06-2019 11:49 AM
Please feel free to take the following with a grain of salt, but having worked in computer (and electronic) repairs for some time at Best Buy (and many years privately) the damage does not seem consistent with a drop. Looking at both of the pictures, it looks like there was some pressure placed in the middle part of the screen, toward the top edge. The shatter damage and display bleed seems consistent with this and what I have seen before.
That said, while not totally impossible, for any similar damage to occur the laptop would have to have fallen dead center on the top edge of the screen for the damage to look similar. However, because physics, this seems less plausible as they tend to either fall flat or on an edge.
However, as previously mentioned, please take this as simply a suggestion as opposed to a definitive answer to your damage inquiry. Anything is possible and I can only go by what I have seen over time.
|David|Social Media Specialist | Best Buy® Corporate|
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