08-26-2018 08:58 PM
I have a Surface Pro 3 with a broken charging port. I have been to several local repair places, but I cannot find anyone who is familiar with the device. Is this something Geek Squad would be able to diagnose/repair? Thanks in advance!
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08-27-2018 03:18 PM
Geek Squad should be able to get it repaired.
You will need to bring it in. You may be without your Surface for a few days or weeks.
However, I don't not think it will be terribly cheap.
You may also want to contact a microsoft store direclty and ask.
08-27-2018 06:33 PM
I'm not sure if the unit can be repaired. Like many modern 2-in-1s, the Surface Pro 3 wasn't really designed with repairs in mind as components and panels are glued together.