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New Member
Posts: 1
Registered: ‎12-01-2009
Accepted Solution

SHipping

I recently just bought an ASUS G72GX (on november 29) laptop and i was wondering how long does it usually take for that item to arrive at my address?

does it take more that a week? (i used the standard shipping option)

 

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Recognized Member
Posts: 201
Registered: ‎06-01-2009

Re: SHipping

In my experience if the unit is in stock it usually takes 3-6 days, if it is back-ordered it could take 2-3 weeks.

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de omnibus dubitandum
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New Member
Posts: 2
Registered: ‎01-08-2011

Re: SHipping

I bought the exact same computer, and my cord has broken. I ordered a new one and its been well over three weeks. Should I keep waiting or go back and demand satisfaction?

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Posts: 2,007
Kudos: 123
Solutions: 97
Registered: ‎01-08-2011

Re: SHipping

ThomasLacey,

 

If you ordered a new power cord under the GSBTP warranty, I would go to /call the store and make sure that it wasn't canceled. From what I've seen lately, some of the part-only service orders have been getting canceled for some unknown reason. It generally takes a week or so to get the cord to you unless it is not in stock or backordered.

 

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I am not a Best Buy / Geek Squad employee. All comments and opinions are my own.
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New Member
Posts: 2
Registered: ‎01-08-2011

Re: SHipping

I'll try that, thanks for the info. I've ordered the cord three times, twice through the store, and once through 1(888) Best-Buy direct, and still nothing, could all three have been cancelled on their own?