Computers & Tablets

[N3v3r4g3t0524]

Hi I have a HP hewlett packar laptop #7265NGW 5CG725038W... Im not too sure of thats the number. Can u help me please.. The screen flashes on then turns off wont come back on

[nckhammond]

7265ngw is the wifi card... not the .model,

Screen issues are something you would need to make an appointment for so they can look at it in person.

[Austin-BBY Social Media Specialist]

Hey there! 

We're sorry to hear that your laptop screen isn't working correctly! We know how important it is to get that repaired ASAP. 

As the reasons behind a screen flashing may be numerous, including physical or software damage, we would want to take a closer look at your device in-person prior to estimating any repair costs. Please schedule an appointment to meet with a trained Geek Squad Agent via this link.