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New Member
Posts: 8
Registered: ‎09-20-2019

Razer OLED laptops went through 4 this one was good until a intel driver was installed

Hello there maybe someone can help me before i just flat out return this unit it causes me so much stress worrying about its drivers its gonna get and will it mess up the screen this OLED panel should be sharp and very vivid what has been happening is Intel keeps releasing some driver update that destroys the colors on this panel everything looks very grey like it takes all the contrast away i know its not the actual laptop now but drivers can cause me to return too if no one fixes them i really spend 4,000 on this machine and its been a complete nightmare the whole thing is messed up because of intel updates i have to actually boost my saturation to 35% just to get good colors on this panel now i didnt have to before it looked good out of the box im very dissapointed in this razer 4K and its all because intel keeps breaking stuff i feel Oled panels should have a specific driver for their screens not using intels stuff because it does a poor job of calibrating the display i know this display has true potential but intel has ruined its full color capabilities and brightness capabilities as i said im dissapointed it makes me sick to have a unit perform this way.
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Registered: ‎11-10-2008

Re: Razer OLED laptops went through 4 this one was good until a intel driver was installed

Honestly, if it's bugging you that much and you are within your return and exchange period, I would go for it. Response times for Technical Support for a computer manufacturer can vary and you can send it out to them to have it addressed but you potentially elapse your return period. 

 

Up to you but again if its bugging you that much not worth the stress, take it back. 

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Valued Contributor
Posts: 1,998
Registered: ‎02-07-2011

Re: Razer OLED laptops went through 4 this one was good until a intel driver was installed

Or... use the windows update trouble shooter to hide the updates....
New Member
Posts: 8
Registered: ‎09-20-2019

Re: Razer OLED laptops went through 4 this one was good until a intel driver was installed

Why is my OLED screen not calibrated correctly is the question i thought oleds are supposed to have everything done already
Posts: 1,362
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Registered: ‎10-03-2017

Re: Razer OLED laptops went through 4 this one was good until a intel driver was installed

Hello, TechnicalRarity,

 

OLED screens can provide some of the best images on a display but it'll all depend greatly on the calibration of the display. This can vary by manufacturer and even the best calibration can still leave a lot to be desired on some panels. That being said, if you feel your unit may be having issues outside of your control, and you're still within the Return & Exchange Promise period, then I may suggesting visiting the store to have it exchanged to ensure there is not hardware issues present.

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
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