01-15-2019 06:30 PM
01-15-2019 06:38 PM
01-16-2019 03:08 PM
Welcome to our community. It hasn't happened often, but on some occasions in my life I've wound up with exactly the wrong item due to an erroneous or vague description. I regret that this may have been the case for you as well.
Firstly, did you acquire this product and then discovered that it didn't work as expected? If so, were you able to return the item for one that was more suitable to your needs?
Secondly, I appreciate very much your taking the time to share your feedback on this product and how it is presented on BestBuy.com. I will report the discrepancies you've mentioned in the hopes that the product details will be updated as needed to correctly represent this item.
Please know I am grateful you took the time to share your concerns.
01-16-2019 03:25 PM