Computers & Tablets

[milapr]

in Best Buy.   I brought a MT6840.

The monitor has a horizontal line across the lower part of the taskbar. I want to know how I can fix this problem.

[hockeycanuckjc Valued Expert]

Was this a recent purchase? If its within your return period, go back to BB and exchange for another one, otherwise contact Gateway directly to get this solved.

[milapr]

No, I brought it last year.

[game]

First check for update on driver

[milapr]

how do I do that????

[hockeycanuckjc Valued Expert]

The screen behavior you post about here indicates a possible hardware failure that is about to get worse. You can try and update your video card driver , but in the end, it very well might not be curing that line in your screen. I wish I could give you better advice , but since I am not in front of your particular machine its very hard for me to diagnose the problem in a more accurate manner.