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New Member
Posts: 2
Registered: ‎11-06-2019

Pink laptop screen

My Chromebook screen is pink
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Valued Contributor
Posts: 1,595
Registered: ‎02-07-2011

Re: Pink laptop screen

It's a hardware failure, ether the screen or lcd cable
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Posts: 1,362
Topics: 17
Kudos: 99
Solutions: 82
Registered: ‎10-03-2017

Re: Pink laptop screen

Hello, TMORRIS73,

 

Welcome to the forums!

 

I'm sure it's strange to see that your screen has gone pink. While it's not common, it sounds like there may be a failure in either the screen panel or the cables that connect to the board. I would suggest giving a Best Buy store a visit to talk about this issue with our Geek Squad agents. They'll be better suited to help see what solutions may be available.

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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New Member
Posts: 2
Registered: ‎11-06-2019

Re: Pink laptop screen

Thank you so much I'll do that.
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Posts: 1,362
Topics: 17
Kudos: 99
Solutions: 82
Registered: ‎10-03-2017

Re: Pink laptop screen

Hello, TMORRIS73,

 

You're absolutely welcome. I hope they are able to diagnose the issue and find a solution!

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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Emerging Expert
Posts: 7,218
Registered: ‎02-25-2013

Re: Pink laptop screen

Be advised though that many local Best Buys now you need to have an appointment to talk to a Geek Squad member.

 

The link below will take you to the web page

 

Geek Squad Appointments 

 

At first I was miffed by this but really helps to reduce wait times.  You have a 2:30 appointment and show up at 2:25 you are being seen by 2:30.  I have gone in a few times and waited in chairs for a good 30 minutes or more in line. 

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
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Member
Posts: 17
Registered: ‎11-18-2019

Re: Pink laptop screen

HELLO

it may be a hardware failure check out the connecter is connected well or may you have to change it.