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MissBadWolf
Posts: 1
Registered: ‎01-13-2017

Old Asus K60I computer

‎01-13-2017 04:57 PM

I found an old Asus K601 laptop computer in my closet.  I got in sometime in 2010 to my knowledge in a Best Buy in Richmond.  I no longer have all the documents to show when I bought it and all that details.  I am no longer in Richmond but in Raliegh.   I get the error during bios AHCI Port0 Device Error press F2 to Resume.  Since I got this error I never got past this error.  What does that mean?

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bobberuchi
Posts: 7,609
Registered: ‎02-25-2013

Re: Old Asus K60I computer

‎01-13-2017 07:58 PM

Often that can mean that the hard drive has failed.

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hockeycanuckjc
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Registered: ‎11-10-2008

Re: Old Asus K60I computer

‎01-14-2017 07:32 PM

Kind of a dumb response by me but did you happen to upgrade to Windows 10? One of the builds that were released by Microsoft had an AHCI issue that rendered some computers not bootable. Easily solvable by doing an upgrade install with the latest Windows 10 ISO.

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hockeycanuckjc
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Registered: ‎11-10-2008

Re: Old Asus K60I computer

‎01-14-2017 07:35 PM

If you don't have Windows 10, boot from an ISO corresponding to the OS that you have. If it does not get past the disk check and says there is no HDD detected, setup cannot continue, you'll know you have a bad hard drive. If it is listed in though, find a third party utility to boot to the patition and backup your files immediately.

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
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