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New Member
Posts: 4
Registered: ‎12-30-2011

Not Normal Internet Problem

I have new PC but I have internet problem. If I use Linux everything is OK but I need use windows 7 because I have enough PC for playing gamesSmiley Happy If I use proxy website I can go to some website but if I don't use proxy website I can't goSmiley Sad. Some videos on yet I can watching some of them not. In my mom notebook on windows 7 everything is OK. Please help me if you can.

 

http://www.youtube.com/embed/PZE5dVV6I7U Video show my problem.

Posts: 2,010
Kudos: 106
Solutions: 97
Registered: ‎01-08-2011

Re: Not Normal Internet Problem

Why are you using a proxy?
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I am not a Best Buy / Geek Squad employee. All comments and opinions are my own.
Posts: 2,010
Kudos: 106
Solutions: 97
Registered: ‎01-08-2011

Re: Not Normal Internet Problem

To add to that, are you from the US and do you have any anti-virus software running?
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I am not a Best Buy / Geek Squad employee. All comments and opinions are my own.
New Member
Posts: 4
Registered: ‎12-30-2011

Re: Not Normal Internet Problem

I use proxy website because normally I can't open some website like facebook. I buy this pc on best buy in usSmiley Happy 

New Member
Posts: 4
Registered: ‎12-30-2011

Re: Not Normal Internet Problem

And i don't use anti-virus software because I can't download
Posts: 11,663
Topics: 1,968
Kudos: 1,025
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Solutions: 366
Registered: ‎11-10-2008

Re: Not Normal Internet Problem

Not to get into any political discussion or what have you, but if you reside in a country that blocks certain pages, it might be against the forums guidelines and rules to assist you with circumventing this. So please be sure what you are asking is legal in the country you reside in.

 

If its overriding parental controls, we can't help you with that either. 

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit https://www.bestbuy.com/support for support or dial 1-888-BEST-BUY for further assistance.
Valued Contributor
Posts: 2,142
Registered: ‎11-21-2008

Re: Not Normal Internet Problem

Also, not having antivirus means that you probably have viruses that are affecting your ability to access the internet.  You do not have to download anything to get infected.  In todays world, you can become infected just by visiting a website. 

 

Previous comments apply as well.

 

 

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Valued Contributor
Valued Contributor
Posts: 1,789
Registered: ‎12-02-2011

Re: Not Normal Internet Problem

I agree having an antivirus and firewall is essential in this modern world.  However, did you activate the FREE windows firewalls and antivirus software that comes with Windows?

New Member
Posts: 4
Registered: ‎12-30-2011

Re: Not Normal Internet Problem

yes but that not a problem and I don't have parent control because i'm 18

Posts: 8,748
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Registered: ‎02-12-2009

Re: Not Normal Internet Problem

From what it sounds like, you say that you can get to sites OK when using Linux, but not Windows, correct? If so, then there's something wrong with your OS.




If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.